• Q: Why travel with The Sprout Experience?

    A: Quite simply, you will not find another organization that offers the amazing opportunities you will find at Sprout, plus Sprout is a 501c3 nonprofit! Sprout experiences have the power to educate, inspire, and change lives for the better.

    Q: What is the ratio of students to leaders for The Sprout Experience programs?

    A: At The Sprout Experience we maintain a ratio of one leader for every 4 to 6 participants.

    Q: What are Sprout programs like?

    A: They are the ultimate immersive travel experiences with deep roots in conservation, culture and art. Far from the traditional tourist path, we stay and work with local communities, schools, scientists and conservation groups. Participants are invited to push their limits, step out of their comfort zones and open their minds and hearts. We immerse ourselves in the natural beauty of an area, often camping without modern conveniences and at research centers or in the bush. Each trip also includes activities to let students recharge and enjoy being together. We might snorkel, visit museums, or simply have some “down time” at a comfortable location.

    Q: Why is it important for students to participate in an international travel program?

    A: Globalization is here to stay, and students who want to work in our interconnected world benefit from international travel. Participating in an international program as part of a student’s education is the most effective and accessible means for students to develop needed skills because it pushes a student to get out of their comfort zone and to experience a new and amazing culture, language and environment. It teaches students to appreciate difference and diversity and to dismiss stereotypes. Students who travel report that the experience increased their self-confidence and independence, and helped them appreciate cultural differences. Also, along they way they built friendships and memories that will last a lifetime.

  • Q: What are the age requirement for international travel?

    A: Generally, students who will have completed 8th grade or who have just graduated high school by the time of program departure are eligible to apply. The usual age range is ages 14-18, but that can vary slightly.

    Q: Can students with unique needs travel with Sprout?

    In most cases, yes! Sprout travels like a family, with the needs of each individual cared for. Since our groups are small (10 to 16) and our staff to student ratio is low (at least 1:5), we are uniquely prepared to accommodate participants with special needs. This includes medical, emotional and individualized learning needs. Of course, each situation is unique and a decision will be made with the best interest of the student in mind.

    Q: Can siblings, cousins or a group of friends go on the same program?

    A: Absolutely! The international programming offered at The Sprout Experience will change your life forever, and having family or friends share in this experience may be a once in a lifetime opportunity. However, one of the most memorable parts of travel is meeting new friends and building new relationships along the way. Family and friends who travel together need to understand that we have an expectation that all travelers spend time with the entire group and it is not always guaranteed that family and friends will share accommodations or be in the same activity groups.

    Q: Can I travel with my child?

    A: Maybe. We are willing to discuss this option. However, it is strongly suggested that a student’s FIRST international program with Sprout be without parents. This allows for the most growth and development for the student during the program.

  • Q: Is it safe to travel with The Sprout Experience?

    A: The safety and security of all participants is our number one priority during every program. We have a deep knowledge of our destinations, and we have trusted partners on site to help us keep our safety plan current and complete. This is where Sprout excels. Instead of relying on the news media and outdated travel publications, our partners right on the ground apprise us of the safety and security of our destination to the minute. This allows us to plan, prepare, and make decisions with the most accurate and reliable information possible. Safety and health are a part of our pre-trip meeting preparation and safety reminders are included in daily briefings throughout the program.

    Q: What immunizations are required for International programs?

    A: Different programs will have different requirements. Generally, it is expected that travelers be up to date on routine vaccines before any trip. During our pre-travel meetings, we will cover immunizations thoroughly and work with you to answer questions and provide you with up to date information. We strongly recommend you talk to your child’s pediatrician and contact a travel clinic to make sure your student has the recommended immunizations and/or medication.

    Q: Why do we request a student to purchase medical & travel insurance?

    A: International travel/medical insurance gives you peace of mind knowing your child has the protection needed in the event of lost baggage, trip cancellation or interruption, or a medical emergency. At The Sprout Experience, we work with our own representative from Arch Roam Right. This means help is just a quick phone call away at any time, day or night. When every participant has the same policy managed by the same representative who is familiar with Sprout, we can be sure that any situation will be handled quickly accurately. It allows us to provide the safest, best experience for your student

    Q: What if my child becomes ill when traveling?

    A: At The Sprout Experience our leaders are trained in CPR and First Aid and are equipped with a medical kit while on program to handle minor ailments such as blisters, headaches, or upset stomachs. If a more severe illness were to arise, we always have access to medical care, and a SPROUT staff member will contact the family directly if medical treatment is required.

    Q: In the event of an emergency, how are medical expenses handled?

    A: Families are responsible for the medical costs incurred during a program. Fortunately, most medical events are covered by your mandatory trip/medical insurance. At times, some costs may need to be paid at the time of service. For amounts under $250, the Sprout Experience will temporarily cover the required costs. For higher amounts, we will contact the family and make necessary arrangements. At all times, the health and safety of our travelers is most important. Any monies paid by The Sprout Experience to cover medical expenses in the course of a program must be reimbursed by the family within 10 days of program completion.

    Q: What if a participant has very specific dietary or medical needs?

    A: We understand that some students have special needs related to health, diet and at The Sprout Experience we are committed to doing all we can to accommodate the unique needs of each student. Full disclosure on your part is key to your child’s physical and emotional well-being on the program so please be sure to list all medical or dietary needs on required forms and to talk to Julie and Daniel about your child’s specific needs.

  • Q: Is a deposit required to enroll in a program?

    Sprout programs with tuition of $1,000 or greater require a 10% deposit to complete enrollment.

    Sprout programs with tuition of $999 or LESS must be paid in full to complete enrollment.

    Deposits and full tuition are refundable for 24 hours after payment, less a $25 fee + applicable credit card fees. Credit card fees will not be refunded. Deposits and full tuition are NON-REFUNDABLE after 24 hours.

    Q: Is there a late payment charge?

    Payments made 7 or more days late may incur a non-refundable $25 fee.

    Q: Is there a penalty for early withdrawl?

    Yes. Following acceptance to a Sprout program, a participant’s withdrawal for any reason, including, but not limited to, illness, injury, family engagements, work-related issues, or geopolitical concerns, etc., will be deemed a cancellation. Please understand that there will be no exceptions to our cancellation policy. Per person cancellation fees are based on date of written notice to The Sprout Experience.

    Will refunds be issued if a student cancels or withdraws after being accepted to a program?

    Refunds will be issued on the following basis:

    150 days or more prior to departure: 100% refund less the non-refundable deposit, and all non-refundable fees occurred by The Sprout Experience (including but not limited to airline deposits/tickets, payments/deposits to vendors)

    120 days prior to departure: 75% refund less the non-refundable deposit, and all non-refundable fees occurred by TSE (including but not limited to airfare deposits/tickets, payments/deposits to vendors

    90 days prior to departure: 50% refund less the non-refundable deposit and all non-refundable fees occurred by TSE (including but not limited to airline deposits/tickets, payments/deposits to vendors)

    60 or less days prior to departure: No refunds will be issued.

  • Q: Can I speak with a real live person to answer my questions?

    A: YES! Call at any time. We are always ready to answer any questions, offer any help, and do what we can to make your Sprout Experience the best experience possible. Call or e-mail either of our company founders:

    Julie Milkie
    (440) 320-5792
    julie@thesproutexperience.org

    Daniel Grigson
    (440) 840-3907
    daniel@thesproutexperience.org

    Q: I’d like to talk to alumni and parents. Is that possible?

    A: Absolutely! Contact Julie or Daniel and they will get you in touch with alumni families. You can also read alumni testimonials on our website.

  • Q: How do I apply for a Sprout program?

    A: Application for all programs will be completed online at www.thesproutexperience.org/apply. Links to the application can also be found on the homepage and each specific program page.

    Q: How do I know if I was accepted into a program?

    A: You will be contacted by a member of the Sprout team soon after submitting your application. If you are accepted, an invoice will be sent for your deposit and payment schedule.

  • Q: What type of correspondence can the participant and their family expect?

    A: Upon acceptance into a program we will be in frequent contact with students and parents through electronic correspondence and pre-travel meetings. During program, we do our best to stay make daily contact via the internet. On most programs, students will be able to contact home on a number of occasions. In the case of emergency, our program leaders always have access to a working mobile phone.

    Q: What are pre-travel meetings?

    A: Before most of our TEAM Adventures, we will schedule a series of meetings. These are important to prepare for a successful program. Students get to know each other and have an opportunity to express concerns and ask questions. Pre-travel meetings are also important for completing paperwork and assuring that each student is ready to travel. Attendance is mandatory for students. Parents will be asked to attend at least two meetings.

    Q: What travel documentation is required?

    A: All international travel programs require participants to have a passport that will be valid for six months beyond the time of travel. Passports must be in reasonable condition. Some destinations also require a visa. Sprout will provide information on when, where and how to apply for a visa if needed. It is recommended that visa applications are mailed 6 months prior to program. For international students we require a copy of their passport and any relevant visas.

    Q: What if Sprout needs to cancel a program?

    The Sprout Experience reserves the right to cancel any program if it is determined that global developments would make travel unsafe. In this case, a refund will be issued in the amount of all payments made, less credit card fees and any unrecoverable costs incurred by The Sprout Experience, not to exceed amount of program deposit.

    The Sprout Experience also reserves the right to cancel any program due to low enrollment. In this case, a refund will be issued in the amount of all payments made, less credit card fees.

FREQUENTLY ASKED QUESTIONS